Globex - SRL

Last updated: 23 February 2026

1. Company Information (Data Controller)

This website www.globex-srl.com (the “Website”) is operated by Globex SRL.

Registered office: Via Fabrizio Montebello | 5 C/O Centro Commerciale Gualdo | 47892 | Gualdicciolo (R.S.M)
Company Registration Number: 30987
Email: info@globex-srl.com

For the purposes of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR), Globex SRL acts as the Data Controller of your personal data.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit our Website, browse our textile catalogues, request quotations, place B2B or B2C orders, or otherwise interact with our services.

3. Categories of Personal Data Collected

We may collect the following categories of personal data:

Identity Data: name, surname
Business Data (B2B): company name, VAT number, registration details
Contact Data: email address, phone number, billing and shipping address
Transaction Data: order details, purchase history, payment confirmations
Technical Data: IP address, browser type, device data, cookies
Communication Data: messages, enquiries, customer support correspondence

4. Legal Bases for Processing (Article 6 GDPR)

We process personal data on the following legal grounds:

Performance of a contract
Compliance with legal obligations (tax, accounting, regulatory)
Legitimate interests (business operations, fraud prevention, service improvement)
Consent (marketing communications and non-essential cookies)

5. Purpose of Processing

Your data is used to process orders, respond to enquiries, provide quotations, manage business relationships, comply with accounting obligations, improve website functionality, and ensure security.

6. Data Sharing

We may share personal data with payment providers, hosting providers, logistics partners, IT service providers, professional advisors, and public authorities where required by law. All third parties are required to comply with GDPR.

7. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are applied.

8. Data Retention

Customer order data is retained up to 10 years for tax compliance.
Enquiry data is retained up to 24 months.
Marketing data is retained until consent is withdrawn.
Technical data is retained according to our Cookie Policy.

9. Your GDPR Rights

You have the right to access, rectify, erase, restrict processing, object, request portability, withdraw consent, and lodge a complaint with your local Data Protection Authority.

10. Security Measures

We implement appropriate technical and organisational security measures to protect personal data. However, no online transmission is completely secure.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Globex SRL shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to the processing of personal data, including but not limited to loss of profits, business interruption, loss of data, or reputational damage.

Nothing in this Privacy Policy excludes or limits liability where such limitation is prohibited by applicable law, including liability arising from gross negligence, willful misconduct, or violation of mandatory data protection laws.

12. Amendments

We reserve the right to amend this Privacy Policy at any time. Updates will be published on this page with a revised date '23rd February 2026'

13. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, contact:

Email: info@globex-srl.com